Refund and Returns Policy

SHILAMITE Return & Refund Policy

We want you to feel confident in your purchase. That’s why we offer a 7-day return window from the date of delivery.

💼 Return Eligibility

• Product must be unused, sealed, and in original packaging

• Must include proof of purchase

• Return request must be sent within 7 days of delivery

❌ Non-Returnable Items

• Opened or used Shilajit

• Items bought on sale

• Gift cards, digital products, or health supplements once opened

💳 Refunds

• Approved refunds are processed to your original payment method within 5–7 business days

• Return shipping costs are the buyer’s responsibility unless the item was damaged or incorrect

📨 To Request a Return

Email us at support@shilamite.com with:

• Your order number

• Reason for return

• Clear photos (if applicable)

We’re here to help you with honesty and transparency.